Welcome to IPTELEFY, where we're here to address all your inquiries. We're always available to listen to you. If you have any technical or commercial questions, feel free to reach out to us. We want you to be completely satisfied with your purchase. However, if you're not satisfied with your package or purchase and feel it's not what you're looking for, our staff will do their best to address your issue and meet your requirements. We strive to provide friendly and efficient customer support.
We would love to hear from you to have the opportunity to improve and resolve any issues. However, if necessary, we guarantee a refund within 7 days if you're not satisfied with our services. Follow the instructions below to get a full refund within 7 days of your purchase. Please note that we make every effort to adhere to our policy and refund you as quickly as possible. However, due to unknown circumstances such as payment processors or banks and financial institutions, the refund may take up to 15 days to appear in your bank account. Once the subscription is completed and refunded, you will not be able to subscribe to our services on Nevepay in the future.
To request a refund, please contact our customer support team at support@IPTELEFY.com within 7 days of your purchase. Provide your order details and reason for the refund request.
Once your refund request is received and approved, we will process your refund within 15 days. The refund will be issued to the original payment method used for the purchase.
If you have any further questions or concerns about our refund policy, please don't hesitate to contact us at support@IPTELEFY.com.